How to Resolve Microsoft Outlook ‘Disconnected’ Issue on your PC or Laptop

Today, I’m going to talk about Microsoft Outlook. Microsoft Outlook is one of the most popular email clients today. Many individuals, big organizations, and small businesses use Outlook in their workplaces. Apart from email, It performs many other tasks like managing contacts, calendaring, etc.

It has the best user interface, as well as fast and efficient services. Microsoft Outlook has new features to help you do your tasks more quickly. You can organize business meetings, calendars, and shared emails and folders by using it. Outlook is the best collaboration tool for big and small businesses.

Microsoft Outlook is a computer email software that can send and receive emails by synchronizing with your email address. It allows users to create emails in a variety of styles, colors, modifying fonts, and spelling.

Consider this scenario: Can you manage all of your tasks at a corporation if Microsoft Outlook disconnect or goes down? The answer is obviously no. If you’re having trouble connecting to Outlook, then we have the solution here.

We’ve written an article that explains how to fix the Microsoft Outlook ‘Disconnected’ problem.

Let’s Start!

How to Resolve “Disconnected” Issue on Microsoft Outlook

Microsoft Outlook is a crucial program for a company whether it is a small or big business. When it stops operating, it will have a significant influence on the entire operation; it is entirely focused on communication. Outlook occasionally fails to function owing to connection concerns. When it is disconnected it creates havoc because no one can continue with their task without this program. Outlook is the most efficient, speedier, and cost-effective software, and it must be active and operating all of the time.

Whenever there is an issue with Outlook it gives an alert message that states that Microsoft Outlook is ‘Disconnected.’ This is a typical problem that prevents you from sending or receiving the email to or from customers. You may quickly resolve the problem and get back to work by following the easy steps shown below.

Restart your PC

Sometimes, the Outlook Disconnect problem usually appears instantly but you do not need to worry about it. You can easily sort out this issue by restarting your desktop or laptop. If you receive this issue when working in Outlook, this is the first thing you should do. The system will start again and relaunch the program from the beginning. It will then resume regular operation, and you may continue your task.

Ping the Server

If the issue persists after restarting your computer, try pinging the server. If there is an issue related to the server or host connection then the Ping command will tell everything. The system administrator uses this ping command to check the connectivity and speed between two networks.

In simple language, it checks the connection between you and your internet. In this instance, you can ping the Exchange server (you’ll need the name of the Exchange server) by following the instructions below:

To begin, go to Start and open the Run application on your computer.
Click OK after typing CMD in the Run
On the screen, a Command Prompt window will appear.
Now you need to type the command “Ping” and press Space. Then type the name of Exchange Server and press Enter
Ping command will execute for few moments and shows the results
If you get a response that says “Request timed out,” it means the problem is with network connections or the Exchange server
Now, you have to contact your server team to resolve the Outlook Disconnection problem
But in case, if you get results in the form of some packets like Sent = 4, Received = 4, Lost = 0′′. It indicates no problem with the server or network connections. You should skip the stage of testing the LAN cable, network connections, and so on.

Check Active Directory (LAN) Account Password Settings

First of all, make sure your Microsoft Outlook account is still active. You need to check the Active Directory (LAN) account password settings for this. You may use this to ensure that your account hasn’t expired or been suspended.

Make sure the Domain account isn’t locked or the password hasn’t expired.
If your customer agrees to a Domain password reset, go ahead and perform it.
You must now log into Active Directory and then choose Users.
Simply scroll down to the user whose password you wish to change.
Pick the user and choose Reset Password from the drop-down menu.
Enter the new password and double-check it by typing it again.

Check if the Program is in Offline Mode

Microsoft Outlook may fall into offline mode accidentally or as a result of a change in network connectivity in your location. It’s possible that you’ll forget to turn on the internet mode. So, see if Outlook is set to Offline mode. Simply follow the procedures below to revert the settings:

You first need to open the Outlook program
Go to the bottom right corner of the Outlook window and click on the “Disconnected” notification
You will get a menu list with a checkbox showing offline mode
If the ‘Work Offline‘ option is selected, click to uncheck it and return to the online mode.
This might instantly fix your issue.

Start the application in a Safe Mode

If all of the above-mentioned approaches fail to address the problem. Do not worry, you can resolve it in Safe Mode. Now, try to start the application in safe mode. To do so, take the following steps:

Click on the Start Menu and start Run
Now, in the Run, Type “outlook.exe/safe” and press Enter
If an issue arises as a result of installed add-ons, consider disabling any unwanted and superfluous add-ons.
Restart the program that might fix the problem of being disconnected.

These are a number of solutions that might assist you in addressing the disconnection problem in Microsoft Outlook. So, if someone has this problem then he or she can try all of these methods one by one to sort out the Outlook Disconnection problem. Hope this simple guide assists you in the best way to rectify your Microsoft outlook disconnection issue.