iPhone Cannot Verify Server Identity? 9 Fixes That Work #2023

Have issues with the “can’t verify server identity” problem on your iPhone? You are not, however, alone. Because of rigorous mail server authentication, the iPhone mail software occasionally generates this error. You can’t transmit or receive emails on your iPhone as a result of this problem. This article will provide you with a detailed explanation of the error iPhone cannot verify server identity and 9 fixes that work.

Why does my iPhone continuously complain that it can’t confirm the server’s identity?

We must study more about SSL certificates in order to comprehend the underlying reason for this problem. It is a code that aids in establishing the legitimacy of websites. The reliability of the business is another thing that SSL verifies.

On iPhone drops, an unrecognized server is typically the blame for the “cannot verify server identity” issue. But, occasionally, iOS flaws and incorrect email settings might also be to blame. Creating a new email account frequently causes problems. SSL verification happens each time a new email account is added.

Best methods to resolve the iPhone “cannot verify server identity” issue

Restart and update your iPhone to resolve the issue

To resolve minor difficulties with the email app, you can reboot your iPhone. Even if it may sound conventional, a reset may be really beneficial! Update to the most recent iOS, other than that. Maybe Apple has already patched the issue on the most recent build.

To solve the problem, adjust or reset your connection

An alternative internet connection or a connection restoration are the first things to attempt. It’s conceivable that your local internet connection has a problem even though both your device and the mail server may be working properly.

The most common way to fix connection problems with an Internet Service Provider (ISP) is to disconnect, wait a while, and then reconnect. If your router and modem are different devices, switch them both off, wait a few seconds, and then resume everything. Take into account resetting your network connection on-device as well for a brand-new starting point.

To solve the problem, update the iOS carrier settings

Email synchronization issues might be prompted by a network problem. Updating the iOS carrier setting is the best line of action. Once complete, the Update ought to fix any network-related problems.

  • Go over to Settings then General and then About to update the carrier settings. To update the carrier configuration, stick to the displayed directions.

Note: When you click About, Carrier Update shows automatically. In iOS 14.3, the function was unveiled.

To fix the issue, close the app

The memory state of an app is aggressively kept in long-term storage by both iOS and iPad. Therefore, it’s highly conceivable that your Mail app hasn’t been shut off in months or even years.

The app slider will show if you swipe up from the bottom of your screen. Upon locating the mail program on the right-hand side, you have to swipe up on the app itself to dismiss it. Open it once more to see whether the problem has been addressed.

For help fixing the problem, check for iOS updates

Being a first-party Apple software, when you upgrade iOS or iPadOS, Mail and all the other iOS apps that come with it are likewise updated. If your server error is brought on by outdated applications or a bug in your iPhone, then upgrading is a good process to rectify the situation.

To solve the problem, disable the SSL

Although we don’t often advise it, it does seem that some people have been able to overcome this problem by turning off SSL (Secure Socket Layer) encryption for that account. Be careful, though, as doing this makes it possible for someone to intercept and read your emails.

  • To access Mail > Accounts, open the Settings app and click it.
  • Then pick Account after selecting the account type that is giving you trouble.
  • Select Advanced, then switch “Use SSL” to the off position under “Incoming Settings.”

Removing the Account and Starting Over

If none of the debugging methods mentioned above work. You may wish to completely delete the email account from your device before adding it back in.

  • Pick the affected profile by going to Settings > Mail > Accounts. Tap “Delete Account” from the list of options on the account settings screen.
  • By choosing “Delete from my iPhone” or “iPad,” you may validate it.
  • Go to Settings > Mail > Accounts after deleting the account. After that, all you need to perform is to click “Add Account” and fill out the required fields.

If it doesn’t work, you might have to think about performing a factory reset on your iPhone. But before you do so, double-check your account information and contact your mail provider to see if there are any known problems.

It could be a good idea to test a different mail software! You may add non-Gmail accounts to the Gmail app, and Microsoft’s Outlook App is a good substitute for Mail.

Verify if the server is truly unavailable

It’s possible that a server issue caused an error that indicated the server wasn’t functioning as it should. Utilizing a website like DownDetector to check on the availability of the service provider for the problematic account is the quickest approach to determine whether the email server is acting up or whether it’s just you.

Utilizing DownDetector is really easy for you. Simply you just have to enter the name of your email provider into the site’s search field. And response will arrive that will inform you whether other people are making similar complaints or having problems accessing their accounts.

If your email is delivered through a private server, such as your firm’s email server, you won’t see it here. You must speak with the email server’s support desk or system administrator instead.

To resolve the problem, set the iPhone’s time and date correctly

The Mail app’s ability to link to the server might also be hampered by incorrect date and time settings on your iPhone. Therefore, the program can stop you from sending emails. You may configure the iPhone to utilize the network-provided date and time rather than manually setting them.

  • On your iPhone, you have to open the Settings app, then select General.
  • When you click Date & Time, turn the switch next to Set Automatically on.

Conclusion

This is how you can resolve the iPhone cannot verify the server error.