How To Clear Microsoft Teams Cache – Guide #2023

One of the top programs for communication and collaboration, both for individual and commercial usage, is Microsoft Teams. Nevertheless, customers complain endlessly about a variety of problems they come into while using the app. These include sluggish app performance, the inability to transfer or download content, the incapacity to interact with other users, app crashes, and loading blank pages, among other problems.  The Teams app’s cache might also consume a lot of disk space on your computer if you use it frequently, which could slow it down. Clearing the cache is the first step in addressing this and other Microsoft Teams app difficulties. So, this article will describe to you how to clear Microsoft Teams cache.

When you launch an application, it uses temporary saved files called “app cache” that may contain photos, icons, thumbnails, search history, chat history, and other user behavior. You can still delete cache utilizing the GUI even if there is no direct option for it in the Teams desktop applications. But you just need to go to the AppData folder in the person’s profile folder.

How to Delete the Microsoft Teams Cache on Windows 10 and Previous Versions

To remove the cache for Microsoft Teams in Windows 10, adhere to these procedures.

  • You must first end any Microsoft Team app sessions running on your machine. The Teams app will keep functioning in the background even after you click the ‘X’ button in one of its windows.
  • Right-click the Microsoft Teams symbol in the taskbar or hit the arrow in the taskbar corner (system tray) and then right-click the Teams icon, selecting the ‘Quit’ choice to completely stop the program.
  • Next, check that all Microsoft Teams app processes have been terminated or not. To accomplish it, you can launch the Task Manager by pressing Ctrl+Shift+Esc.
  • To terminate a Microsoft Teams activity, right-click on it in the Task Manager and then choose “End Task.”
  • Utilize the Windows+R keyboard shortcut to launch the Run dialog box after exiting the Teams program. Afterward, input the address below or copy and paste it into the run dialogue option and press “OK.”

%appdata%\Microsoft\Teams

  • You may also open the Start menu, input the address there, and then select the folder under Best match. Also, you can also type the aforementioned address into the search box.
  • Now, you need to select the “Cache” folder and double-click it to access it.
  • Furthermore, pick every file in that folder and then use the Delete key to delete it.
  • Return to the Teams folder after that, then access and remove the blob_storage, Cache, Code cache, databases, GPUCache, IndexedDb, Local Storage, and temp folders.

Removing these cache folders would be adequate because these are the ones that often interfere with your Microsoft Teams app.

You can, however, choose to remove all of the Teams folder’s files and folders if you so desire. The Microsoft Teams app’s user customizations and configuration could be completely wiped by doing this.

Utilizing the Command Prompt, remove the Microsoft Teams Cache

To clear the Microsoft Teams app’s entire cache, use Command Prompt. Here’s how to go about it:

  • In the Windows query, type “Command Prompt” or “cmd,” then select the “Run as administrator” alternative.
  • Execute the command shown below on the Command Prompt terminal: rmdir /q /s %appdata%\Microsoft\Teams
  • By doing so, the Microsoft Teams app’s cache files will all be cleared.
  • Reboot your pc and launch the Teams app after deleting the cached files. Whichever problem you are having, it has certainly already been resolved.

The Procedure to Delete Cache for All Microsoft Teams Users

Follow these instructions if you wish to clear the cache for Microsoft Teams for all user profiles on the machine at once:

  • Launch Windows Powershell when signed in as an administrator and then write the script that is mentioned here and hit Enter.

gci “C:\Users\*\AppData\Roaming\Microsoft\Teams\*” -dir | ? name in (‘application cache’,’blob storage’,’databases’,’GPUcache’,’IndexedDB’,’Local Storage’,’tmp’) | %{rm $_.FullName -R -Fo -W}

In this way, you will be able to delete all the user cache data on the computer.

How to Clear the Microsoft Teams Cache on Windows 11

Windows 11 Microsoft Teams data are not kept in the normal place, this is due to the fact that Teams is one of the built-in programs in Windows 11, thus it preserves the information in a different location.

Procedure 1

  • To retrieve Teams cache data in Windows 11, launch the Run command (Win+R). Then you should enter or copy/paste the following address into the address bar and hit Enter:

C:\Users\user_name\AppData\Local\Packages\MicrosoftTeams_8wekyb3d8bbwe

  • Alternatively, you may click the Start menu, put the above address into the search field, and then select the best-matched answer.
  • This will open the ‘MicrosoftTeams 8wekyb3d8bbwe’ folder, double click on the ‘LocalCache’ folder to launch it.
  • Pick all of the files and directories within and then hit the ‘Delete’ box in the menu that appears or uses the ‘Delete’ key (or Shift+Delete).

Procedure 2

  • The AppData folder beneath the user account is typically where all caches and temporary internet files are kept. To discover any temporary files in Windows, you must make the AppData folder accessible as it is concealed by default.
  • In Windows 11, launch File Explorer and select the View menu option from the top bar to display hidden files and folders. Roll over the “Show” choice in the drop-down menu, and then select “Hidden items” (check) from the enlarged menu.
  • Next, add the following address in the address area by typing the same thing or by copying and pasting it as above:

C:\Users\user_name\AppData\Local\Packages\MicrosoftTeams_8wekyb3d8bbwe

  • Utilizing the given location in File Explorer, you can also directly browse to the “MicrosoftTeams 8wekyb3d8bbwe” folder. Then, from there you can easily erase anything inside the “LocalCache” folder.
  • A similar procedure may be used to eliminate Microsoft Teams cache files on an iOS (MAC) machine.
  • First, activate the “Go to Folder” option (Shift+G), then input the following address or paste it, and then hit the Return key:

~/Library/Application Support/Microsoft/Teams

  • Choose “Move to Bin” from the context menu after selecting all of the folder’s contents in order to delete them.

Conclusion

Finally, guys, these are the procedures utilizing which you can eliminate the Microsoft Teams cache.